2013 - 2014 Catalog 
    
    Mar 29, 2024  
2013 - 2014 Catalog [ARCHIVED CATALOG]

Add to Portfolio (opens a new window)

BUSN 151 - Customer Relations

1 credit (1 lecture, 0 lab) 1 contact hours
This course explores the ways and means of making good first impressions, maintaining satisfaction, communicating effectively, handling complaints and avoiding mistakes which offend customers and emphasizes face-to-face and telephone contacts.
OFFERED: fall and spring semesters



Add to Portfolio (opens a new window)