Health Care Access Representative

(Code 12300)

This program prepares students for careers in Health Care Admission and Billing Processes. The program includes understanding the revenue cycle within health care settings and the impact of current trends within the industry. Recognition of billing, collection, regulatory issues and requirements are part of the program. Customer-focused communication including interviewing skills and determining coordination of benefits are explored. The role of third party reimbursement is examined including insurance companies such as Medicare, Medicaid, Blue Cross, TRICARE and CHAMPVA. Compliance issues and billing and coding skills are also taught. After successfully completing these courses, students are eligible to take the Certified Health Care Access Associate (CHAA) exam offered by the National Association of Healthcare Access Management (NAHAM), a nationally recognized certification in this area. This exam is taken in class. Both online and classroom instruction are required.

MCC’s Health Occupations programs require a clear criminal background check result. Students with a conviction history may not be eligible to participate in any Health Occupations program at MCC and should consult with an attorney to discuss their options.

Students interested in receiving an associate degree or certificate should see a counselor/advisor.

Prerequisite courses may apply to this program.