TDSN 103 - Industrial Communications

2 Credit (2 lecture, 0 lab) 2 Contact Hours

1. List types of communication used in industry.
2. Define vocabulary used in industrial communication.
3. Use vocabulary in written and oral industrial communications.

Goal 2:  Demonstrate use of pictorial industrial communication.

1. List common drafting symbols.
2. Define common drafting symbols.
3. Use graphics as a communication tool.

Goal 3:  Demonstrate written industrial communication.

1. Communicate shift lineups in writing.
2. Create written instructions for co-workers.
3. Create technical instructions.
4. Create quotes.
5. Interpret purchase quotes.
6. Create purchase orders.
7. Interpret purchase orders.
8. Create shipping documents.
9. Interpret shipping documents.
10. Create support documents.
11. Use support documents in a design presentation.

Goal 4:  Demonstrate oral industrial communication.

1. Communicate shift lineups orally.
2. Conduct a sales presentation.
3. Conduct a design presentation.
4. Respond to questions during and after a design presentation.

Goal 5:  Demonstrate team work.

1. List team roles.
2. List sources of conflict.
3. Role play teamwork.
4. Employ teamwork to solve a problem.