INDS 270 - Industrial Quality Control

3 Credit: (3 lecture, 0 lab, 0 clinical) 3 Contact Hours:

This course defines the changing quality concepts of modern-day industry and further defines quality organizations, quality management systems, quality costs, data collection, process control, customer relations and product reliability. The course encompasses an in-depth view of the theory and practical application of Statistical Process Control (SPC).
OFFERED: fall and spring semesters

Course Goals/ Objectives/ Competencies:
Goal 1: Demonstrate the quality objectives of modern day industry:

Oral and written understanding of : Quality Control, Quality Assurance & Quality Improvement.through oral presentation.

Goal 2: Explain how the sampling system works:

Perform calculations based on probability and trends.

Goal 3: Manage the manufacturing process by:

Developing and using various graphs, check sheets, frequency distributions, and histograms.
Determining product and process variation.

Goal 4: Manage the manufacturing process by:

Developing and calculating upper and lower limits.
 Interpreting variables charts (X Bar & R charts, P charts, NP charts, C charts, and U charts)
Utilize data to maintain and improve control limits.

Goal 5: Summarize the concept of variation:

Calculate process stability.
Calculate process capability.

Goal 6: Explain the basic concept of product reliability:

Compare quality costs with product quality.
Explain Internal Failure costs, External Failure costs, Appraisal costs, and Prevention costs.

Goal 7: Summarize the role of a Quality Management Systems (QMS):

Explain the need for a QMS.
Explain the role of Management within a QMS.
Explain the role of Visual Management within a QMS.