2023-2024 Catalog 
    Jun 23, 2024  
2023-2024 Catalog [ARCHIVED CATALOG]

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CSTC 171 - Computer Maintenance I

3 Credit: (2 lecture, 2 lab, 0 clinical) 4 Contact Hours:

This is the first of two courses introducing students to entry-level skills used in personal computer repair and maintenance. Topics include computer assembly, component specifications, installation and configuration of operating system software, memory optimization, resolution of hardware and software conflicts, and peripheral maintenance. Lab time emphasizes a “hands-on” use of computers and problem-solving techniques.
OFFERED: fall semesters

Course Goals/ Objectives/ Competencies:
Goal 1:  Identify fundamental hardware used in personal computers.

  1. Differentiate between motherboard components, their purposes, and properties.
  2. Compare and contrast RAM types and features.

Goal 2:  Perform preventive maintenance on personal computers.

  1. Configure and apply BIOS settings.
  2. Install and configure expansion cards.
  3. Install and configure storage devices and use appropriate media.
  4. Differentiate among various CPU types and features and select the appropriate cooling method.
  5. Compare and contrast various connection interfaces and explain their purpose.
  6. Install an appropriate power supply based on a given scenario.
  7. Evaluate and select appropriate components for a custom configuration, to meet customer specifications or needs.

Goal 3:  Identify fundamental principles of operating systems.

  1. Describe hardware and software management.
  2. Demonstrate ability to create and maintain file and directory structures.

Goal 4:  Identify types of printing and scanning methods.

  1. Given a scenario, install, and configure printers and scanners.
  2. Given a scenario, perform printer and scanner maintenance.

Goal 5:  Identify fundamental principles of networks.

  1. Categorize characteristics of connectors and cabling.
  2. Explain properties and characteristics of TCP/IP.
  3. Explain common TCP and UDP ports, protocols, and their purpose.
  4. Compare and contrast wireless networking standards and encryption types.
  5. Install, configure, and deploy a SOHO wireless/wired router using appropriate settings.

Goal 6:  Identify fundamental principles of security.

  1. Identify various types of networks and their security vulnerabilities.
  2. Define specific security measures based on network topologies.
  3. Given a scenario, use appropriate safety procedures.

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