CSTC 242 - Windows Client Administration

3 Credit: (3 lecture, 0 lab, 0 clinical) 3 Contact Hours: [CSTC 172 ]

Topics covered in this course include: installation and upgrading Window client; implementing and conducting administration of resources; implementing, managing, monitoring, and troubleshooting hardware devices and drivers; monitoring and optimizing system performance and reliability; configuring and troubleshooting the desktop environment; implementing, managing, and troubleshooting network protocols and services; and configuring, managing, and troubleshooting security. This course provides preparation for the Microsoft’s Windows Client Administration exam.
OFFERED: spring semesters

Course Goals/ Objectives/ Competencies:
Goal 1: Install, upgrade, and migrate Windows operating systems.

Perform a clean install.
Upgrade Windows from previous versions.
Migrate user profiles.

Goal 2: Deploy Windows.

Capture a system image.
Prepare a system image for deployment.
Deploy a system image.
Configure a Virtual Hard Disk (VHD).

Goal 3: Manage hardware and applications

Configure devices.
Configure application compatibility.
Administer application restrictions.
Manage Internet Explorer.

Goal 4: Facilitate network connectivity.

Configure IPv4 and IPv6 network settings.
Manage networking settings.
Configure Windows Firewall.
Implement remote management.

Goal 5: Configure access to resources.

Manage shared resources.
Configure file and folder access.
Facilitate user account control (UAC).
Configure authentication and authorization.
Mange BranchCache.

Goal 6: Manage mobile computing.

Configure BitLocker and BitLocker To Go.
Manage DirectAccess.
Configure mobility options.
Facilitate remote connections.

Goal 7: Monitor and maintain systems that run Windows.

Configure Windows updates.
Manage disks.
Monitor systems.
Configure performance settings.

Goal 8: Configure backup and recovery options.

Create and schedule system backups.
Configure system recovery options.
Manage file recovery options.