COMM 220 - Interpersonal Communication

3 Credit: (3 lecture, 0 lab, 0 clinical) 3 Contact Hours:

1. Identify factors that shape the development of self-concept.
2. Construct strategies for improving self-esteem.
3. Assess the impact of self-concept on relations with others.
4. Blueprint the process of appropriate self-disclosure.

Goal 2:  Improve interpersonal communication ability by improving listening skills.

1. Demonstrate different listening styles.
2. Illustrate barriers to effective listening.
3. Integrate other-orientation into listening behavior.
4. Identify productive responding strategies.

Goal 3:  Understand the role of perception in interpersonal communication.

1. Explain the stages of interpersonal perception.
2. Integrate the concepts of interpersonal perception and interpersonal communication.
3. Explore factors that distort the accuracy of personal perceptions.
4. Compose suggestions for improving interpersonal perceptions.

Goal 4:  Investigate the impact of verbal and nonverbal forms of communication.

1. Explore the relationship of verbal language, culture, and perception.
2. Explore the relationship of non-verbal language, culture, and perception.
3. Explain effective uses of verbal and nonverbal communication to facilitate interpersonal communication.

Goal 5:  Apply interpersonal communication theory in resolving interpersonal conflicts.

1. Explain stages of conflict
2. Explain conflict management styles.
3. Model productive approaches to resolving interpersonal conflicts.

Goal 6:  Employ flexibility and contextual sensitivity when selecting inter-personal communication strategies.

1. Explain the relationship of trust and self-disclosure to relationship development.
2. Distinguish between legitimate and illegitimate uses of interpersonal power.
3. Assess the impact of cultural and sub-cultural differences on interpersonal communication.